We have multiple interlinks to TalkTalk that carry our broadband traffic. TalkTalk have scheduled planned work on both these links during a four week period from Tuesday 23rd April until 16th May. (Specifically midnight to 6AM on 23rd, 25th, 25th April and 1st, 2nd, 9th, 16th May.
Due to the work being carried out (Software updates of their "LTSs") we are unable to move traffic seamlessly between our interlinks and so TalkTalk customers will see their connections drop and reconnect on these early mornings.
We have multiple interlinks to TalkTalk that carry our broadband traffic. TalkTalk have scheduled planned work on our links in our Equinix LD8 datacentre for 11th April between 1AM and 6AM.
So as to minimise the impact on our customers, we will move traffic off these links on 9th April at 3AM. This should be seamless, but there is a risk of some customers having a brief interruption to their service.
CityFibre are carrying out work that will affect CityFibre connections in Maidenhead, Luton, Leicester, Kettering, Gloucester, Coventry, Glasgow, Bournemouth, Milton Keynes, Newcastle Upon Tyne, Northampton, Norwich, Peterborough, Plymouth, Poole, Reading, Rugby, Solihull, Swindon, Wakefield and Wolverhampton.
Customers may experience a momentary loss of service ranging from a couple of seconds up to a maximum of 30 seconds several times during the maintenance window.